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Tru-Mold Shoes recently received a heartfelt message from one of our long-term patients highlighting his experience regarding reordering his custom orthotic shoes. He has been using our orthotic shoes and inserts for two years and has been extremely satisfied with them. Last year, the patient encountered an issue where his order was not covered by Medicare because his practitioner had stopped doing business with Medicare. This unfortunate situation resulted in a huge out-of-pocket expense.

How Tru-Mold Shoes Helped

Finding suppliers who accept Medicare and work with Tru-Mold Shoes for fabrication can be challenging. In this patient’s case, he faced this very issue. To help, we provided him with a list of local practitioners that enabled him to get another pair of shoes and inserts based on his last order. Since we retain custom shoe fit data and lasts, Tru-Mold Shoes can fabricate a new pair of shoes and inserts using specifications from previous orders. This makes reordering easy!

We are thrilled to learn that the patient recently placed an order with us through his new practitioner who was also pleased with the previous shoes he received from our company. We appreciate the trust and confidence that both the patient and his podiatrist have in Tru-Mold Shoes.

Reorder Your Custom Shoes Today!

At Tru-Mold Shoes, our customers’ satisfaction and well-being are our top priorities. We are here to assist you in finding suppliers who accept Medicare and collaborate with us to ensure that you receive the best possible care and products.

If you have any questions or need further assistance, please do not hesitate to contact us. We are always here to help you find the right solutions for your orthotic footwear needs.


42 Breckenridge St.
Buffalo, NY 14213
1-800-THE-MOLD (843-6653)
Local: 716-881-4484
Fax: 716-881-0406

Christi Thompson

Author Christi Thompson

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